The original service handbook A Guide To Phoneline Service is still available from NA World Services and can be ordered online through their website in the “Online Literature Sales” section- 19 June 2007.
Below we list phoneline resources available on this site.
Bremen, Germany, Telefonrichtlinien 2003
Bremen, Germany, 12 Schritt-Freiw (12 Step Guide For Phonelines)
Sample phoneline flyer with tearoffs (keytags image)
Sample phoneline flyer (NA Symbol)
Sample phoneline records sheet
Virtual PBX (explains what this service is and can do), NorCal Region
PhoneLine Guidelines – Greater Philadelphia RSC – 2006
Phoneline Guidelines – Mile High ASC – 2005
Phoneline Guide Reformatted 1997
Phoneline Training Session (from PR Handbook) – NAWS – 2007
FAQ for Phoneline Volunteers (from PR Handbook) – NAWS – 2007